Please view our terms and conditions before ordering.
DespatchWe aim to dispatch parcels to UK mainland addresses within 3 working days of receipt of your order but please allow up to 7 working days. Please note we DO NOT dispatch on Fridays to avoid plants being held at the depot over the weekend. Any courier orders received on late on a Wednesday, or on a Thursday will most likely be dispatched the following Monday (excluding Bank Holidays).
If your order is urgent, e.g. for a birthday, or if you are going away please let us know in the comments box when you place your order.
During busy times or hot or cold weather dispatch may take longer but we will advise you if this is the case soon after you place your order.
Mainland & lowland UK orders are dispatched by a fully tracked 24 hour courier service (APC) or Royal Mail First Class (no tracked - should you need a trackable service please let us know.)
Non UK mainland addresses are dispatched on Mondays or Tuesdays only with a delivery estimate of 3-5 working days thereafter.
* Non-mainland UK addresses - Smaller orders:
For smaller orders weighing under 2 kg we can often send via a cheaper method than indicated in the table above. If we're able to do this we will refund you any over-payment of the shipping cost via your chosen payment method. Alternatively contact us and we can let you know the cost of delivery, you can then pay over the 'phone or we can send you a PayPal invoice.
As a guide we can usually get up to 6 or 7 plants in 9 cm pots in a Royal Mail small package. (Sometimes we can reduce weight by removing some of the compost but only where it won't harm the plant.)
In the case of UK Highlands and Islands, the cost would be £5.99 for up to a 2 kg parcel.
Shipping to the EU
If you would like plants to be shipped to a country within the European Union please contact us first and tell us which plants you would like to order and the country. Please note there are some countries we cannot ship to. Customers are responsible for checking for restrictions with the relevant plant health authority regarding import of specific plants to their country before ordering. We cannot be held responsible for packages retained by the authorities.
We cannot ship plants to non-EU countries due to plant health regulations. Sorry there are no exceptions